Privacy Policy

Last updated: 1 August 2025

1. Data Controller

Toolkithemlockway Mining Review Co., Ltd.
Office 11, 53 Placeholder-gil, Jeju-si, Jeju 00000
Email: info@toolkithemlockway.click
Phone: +82 64 0000 3930

We are the data controller for personal information collected through toolkithemlockway.click and our review services.

2. Information We Collect

Contact form submissions: Name, email address, selected service type, hashrate target, and message content.

Review engagements: Business contact details, shipping addresses, hardware serial numbers, and facility locations provided in review briefs.

Website usage: If you accept analytics cookies, we collect anonymised page views, referral source, and browser type through privacy-respecting analytics.

Communications: Email correspondence and phone call notes related to your inquiry or engagement.

3. How We Use Your Information

• Respond to contact form submissions and review briefs
• Deliver quotes, schedule bench time, and produce review reports
• Send engagement-related communications (scheduling, report delivery, invoicing)
• Improve website content based on aggregated analytics (only with cookie consent)
• Comply with legal obligations

We do not sell personal data to third parties.

4. Legal Basis for Processing

Under the Personal Information Protection Act (PIPA) of South Korea, we process data based on:

• Your consent (contact forms, analytics cookies)
• Contractual necessity (delivering review services you have commissioned)
• Legitimate interests (responding to pre-contractual inquiries, website security)

5. Data Retention

• Contact form inquiries: 24 months from last interaction, then deleted
• Review engagement records: 7 years for accounting and dispute resolution
• Analytics data: 14 months, then aggregated or deleted
• Cookie consent preferences: stored locally in your browser until cleared

6. Data Sharing

We share data only with:

• Payment processors for invoice settlement
• Shipping carriers for hardware intake and return
• Cloud hosting providers for email and file storage (servers may be located outside South Korea)

All processors are bound by data processing agreements requiring appropriate safeguards.

7. International Transfers

If you contact us from outside South Korea, your data may be transferred to and processed in South Korea. For clients in the EU or UK, we apply standard contractual clauses where required for cross-border transfers.

8. Your Rights

Under PIPA and applicable regulations, you may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion (subject to legal retention requirements)
• Withdraw consent for analytics cookies at any time
• Lodge a complaint with the Personal Information Protection Commission (PIPC)

To exercise these rights, email info@toolkithemlockway.click with your request. We respond within 30 days.

9. Security

We use encrypted connections (HTTPS), access controls on internal systems, and staff training on data handling. No transmission method is fully secure; we cannot guarantee absolute security.

10. Children’s Privacy

Our services are directed at business buyers. We do not knowingly collect data from individuals under 18.

11. Changes

We will post updates to this policy on this page with a revised date. Material changes will be communicated to active clients by email.

12. Contact

For privacy inquiries: info@toolkithemlockway.click